Politique de remboursement

📌 Return Policy Overview

We offer a 30-day return policy, meaning you have 30 days from receiving your item to request a return.

📦 Return Eligibility

Items must be in their original condition: unworn, unused, with tags, and in the original packaging.

Only new, unopened products are accepted for returns.

A receipt or proof of purchase is required.

Free 30-Day Return Policy applies, excluding bottles, underwear, and swimwear.

🌍 Countries Eligible for Returns

Returns are accepted from the following countries:

Australia, Canada, Denmark, Finland, France, Germany, Italy, Japan, New Zealand, Norway, Poland, Singapore, Spain, Sweden, Switzerland, United Kingdom, United States.

📧 Return Process

Return Method: Accepted by mail only.

Return Label: Provided via download and print at no cost.

Contact us at hello@ohfit.online to initiate your return.

Items sent without prior request will not be accepted.

💳 Refund Processing Time

Refunds are processed within 5 business days upon receipt and inspection of returned items.

Funds are returned to the original payment method within 10 business days.

If you do not receive your refund within 15 business days, contact hello@ohfit.online.

⚠️ Damages and Issues

Inspect your order upon arrival. Contact us immediately for issues such as damage, defects, or wrong items.

🔄 Exchanges

We accept exchanges. Please return the original item first and make a separate purchase for the replacement.

💰 Restocking Fees

No restocking fees apply.

📅 Return Window

The return window is strictly 30 days from receipt. Extensions apply only during special periods (e.g., holidays).